How does the payment process work?

We will require a 30% deposit upon confirming your tour and require full prepayment before your tour departure.

Payment can be made via Bank Transfer/ Wise / Paypal/ Western Union or MoneyGram/ Credit Card/

Once we receive your payment into our account, we will send you a proof of receipt.

Can you show me a list of the hotels included in the tours?

We use a variety of 3-star standard hotels for all overnight stays during the tour. As per our policy, we share the specific hotel names after your commitment as these will be dependent on availability at the time of booking.

You are also welcome to upgrade your stays at an additional charge.

Do you provide airport transfers?

We can certainly arrange your transfer from Tirana Airport to your accommodation in Tirana for 22 Euros per car each way.  Please note that our local currency is Albanian Lek. We quote Euros as this is a currency most customers recognize however we will accept either currency when paying in cash.

If you are traveling form other city/country please ask us for a quotation.

Will there be air conditioning in my hotel rooms?

Air conditioning is generally provided in most hotels we partner with.

What time will my tour start?

After booking the tour, our team will share with you a detailed itinerary together with the pick-up location and start time. During high season, tours may start earlier in order to avoid traffic.

Will I need to carry my passport with me on the day?

For tours where we will be crossing borders, please ensure you bring your passport with you.

Can you pick me up from my hotel or will I need to meet you at a pick up point?

Hotel pick up will be provided for tours which will be outside of Tirana. For our local day tours or self-guided tours, we will advise you of a central meeting point.

Will I need to bring cash on the day or can I use my cards? What currency do you accept?

Carrying cash with you is important when travelling the Balkans as not all venues provide card facilities. Please check the local currency of the country you will be visiting on your tour as this may vary between destinations.

Where will my tour end? Will I be dropped back off at my pick up point?

If you are picked up from your hotel, we will gladly drop you back off at your accommodation.

How much can I expect to spend on food and drinks per day?

Depending on where you will be visiting, you can expect for spend an average of 30 Euro per day in Albania.

Do you have a packing list of what I should bring to the tour?

For our hiking tours, we will send you a list of what to bring along on the day. On all other tours, weather appropriate clothing is advised. Food and drinks will be available for purchase on the day however feel free to bring water and snacks during your transfers

I am a solo traveler, will my tour continue should there be no other participants?

We provide guaranteed departures even for one traveler meaning yes, the tour will continue!

When will you send me a full itinerary for my tour?

At least 1 week before departure you will be provided with the hotel names and full detailed itinerary.

Do you provide car seats for children during transfers?

Yes, we can provide car seats or seat booster for children upon request. Please let us know in advance.

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